Privacy Policy

1. Introduction
Sendinmatemail.com (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you create an account, upload content, and place orders through our platform. By using our website, you agree to the practices described in this Policy.

2. Information We Collect
When you use our services, we may collect the following information:
- Account Information: Username, password, and contact details you provide when registering.
- Content Data: Letters, photos, postcards, books, documents, and other files you upload to your secure panel.
- Payment Information: Payment details processed through third‑party providers such as PayPal. We do not store full credit card or bank information.
- Technical Data: IP address, browser type, device information, and cookies for security and analytics.

3. How We Use Your Information
We use your information to:
- Provide and manage your account and secure panel.
- Process and fulfill your orders, including preparing and mailing items via USPS to correctional facilities.
- Communicate with you regarding your orders, updates, or support requests.
- Improve our services, website functionality, and user experience.
- Comply with legal obligations and prevent fraud or misuse.

4. Data Security
All activities within your panel are protected in an encrypted environment. We implement industry‑standard safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

5. Sharing of Information
We do not sell or rent your personal information. We may share limited data only in the following cases:
- With trusted third‑party service providers (e.g., PayPal, USPS) to complete your transactions and deliveries.
- When required by law, regulation, or legal process.
- To protect the rights, property, or safety of our company, users, or others.

6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and secure your account. You may disable cookies in your browser settings, but some features may not function properly.

7. Your Rights
Depending on your state of residence, you may have rights under applicable privacy laws (such as California’s CCPA), including:
- The right to know what personal data we collect.
- The right to request deletion of your data.
- The right to opt out of certain data sharing.
To exercise these rights, please contact us at support@sendinmatemail.com.

8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: support@sendinmatemail.com
Address: Sendinmatemail.com, Texas, USA